Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each and every internal and external customer Multi task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines Provides services to internal and exte

Schedules incoming patient appointment requests with appropriate provider, using approved scheduling guidelines and verifying patient information. Maintains a waiting list/bump list of patients that can be called to fill late cancelled appointments. Requests prior records for new patients and ER/outside facility follow up. Responds to and addresses scheduling messages fro

Conduct comprehensive assessments Manage members through an acute medical situation or an exacerbation of a chronic condition, including testing, diagnostics, interventions Manage members during a short term sub acute rehabilitation episode Ensure accurate and complete documentation, including ICD 10 conditions Communicate and collaborate with the interdisciplinary care t

Prepare and maintain supplies and equipment for treatments Provide patient education and answer questions related to specialty procedures and diagnoses Perform nurse triage related to the specialty Maintain the patient file, records and other information comprehensively Incorporate nursing theory to deliver patient care Perform selected nursing and administrative duties P

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, c

Obtains insurance prior authorization for patient prescriptions, treatments, services, or procedures and re authorization for additional units including performing any retro authorization requests as allowed by payers; appeal prior authorization denials and help facilitate peer to peer reviews as needed. Appropriately document authorization details in the patient's medica

Perform Skilled Nursing Facility (SNF) clinical documentation reviews on patients using clinical skills and utilizing CMS criteria upon admission to SNF and periodically through the patient stays Complete SNF concurrent reviews from a team queue, updating authorizations on a timely basis Collaborate effectively with the members' health care teams to establish an optimal d

Practices in accordance with the respective state laws and regulations governing the practice of advanced practice nursing Understands and complies with long term care policies and procedures, including those that regulate nursing facilities and assisted living communities Establishes and maintains effective relationships with members and their legal representatives, faci

Assists the Imaging Manager in the development of strategic and tactical goals to provide premier Imaging services to patients that supports the overall goal of the organization to create superior patient service Assigns, schedules and reviews the work of medical imaging and related staff to maintain patient flow, achieve production goals, and conform to established proto

By serving as the link between patients and the appropriate health care personnel, the SICC is responsible for ensuring efficient, smooth, and prompt transitions of care Perform Skilled Nursing Facility (SNF) assessments on patients using clinical skills and utilizing CMS criteria upon admission to SNF and periodically through the patient stays Review targets for Length o

Physician Pathways Program Paid Mentorship for PGY3 & Chief Residents Get ready to put your training into practice with the Physician Pathways Program at Optum. As a part of the Optum network, Optum Oregon located in Portland & Eugene is seeking top performing and passionate PGY3 and Chief Residents who are part of a Family Medicine or Internal Medicine program and are se

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Perform requested exams in a manner that assures the interpreting physician that the appropriate exam has been performed and is complete and adequate Provide the physician with the clinical history appropriate to the exam being performed Explain procedures to assure cooperation and optimum test results Position patients Select appropriate transducer. Conduct scanning proc

Greet customers, face to face or over the phone, in a prompt, courteous and helpful manner and ensure customer needs are met. Answer questions and provide accurate and helpful assistance to patients and other guests Book, coordinate and reschedule patient's appointments. Relay necessary messages to clinic staff. Assist in necessary triage of patients to the back office fo